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No Family Facing a Rare Diagnosis Should Get Outdated Information

By 
Amanda and Jose, Vadi

Apr 11, 2022 • 5 min read

Blog post originally written by the AllStripes community team. AllStripes was acquired by PicnicHealth in 2023.

As nurses, Amanda and Jose have both an easier and harder time providing a basic description of Kabuki syndrome, a rare genetic condition that can affect many body systems and can differ widely from person to person. These two parents spoke with AllStripes together, about their experience with Kabuki syndrome, their daughter’s diagnostic journey, what it felt like to get outdated information and the urgent need for more research.

Our daughter  was born at 38 ½ weeks in Missouri. She was just over four pounds. After a little over 24 hours in the hospital, we went home. Everything was okay but nobody knew why she was so small. They did some screenings on me (Amanda), the placenta, newborn screening — nothing came back as abnormal. 

She was not growing well, but just well enough to not be flagged as concerning. As parents, we’re thinking, we have a four-pound baby who’s getting by just enough to pass those benchmarks. Around the four-month mark, feeding was going okay but she started missing milestones: the interactive milestones, strength milestones with movement, crawling, all of that was just delayed enough to worry us. She hadn’t had any catchup growth, which is typical for most babies born small. 

We decided to do some digging and were reading literature about kids born small for gestational age, which is the only medical diagnosis that our daughter had. She had no problem with blood sugars or things like that. She’s had no surgeries and no feeding tube, which are really common for Kabuki patients. After she missed her early milestones, Amanda asked our pediatrician for a referral to endocrine for blood work. We had a really good relationship with our endocrinologist who immediately noticed enough to pursue some blood testing, which was reassuring and validating as parents. 

We’ve found that we often have to advocate as parents, because people don’t know what Kabuki syndrome (KS) is and in the beginning people didn't even acknowledge that something was different. We’ve been advocating from the time she was 4 months old to the present. 

Our endocrinology doctor  ran numerous tests until they hit a wall and referred us to the genetics department. They performed  whole-exome sequencing, which looks at all the parts of the DNA that make proteins in the body. Both of us also sent in our blood. 

We got the results in fall 2016. Our daughter was born in December 2014 and we started the path toward diagnosis in the summer 2015 and much of that time we worried about what was going on in her body. When she was diagnosed, nobody in our area  had seen a case of Kabuki syndrome, which contributed to the delay of her diagnosis. 

When she was diagnosed, we were handed this 25-page packet published in 2010, it’s black and white, and looks outdated. From a medical literature perspective, Amanda said after the appointment: “This is not good enough!” 

We wanted explicit information on how to take care of our daughter, but unfortunately all we were given was a list of all the different body systems and how KS could affect each one. We don’t know how likely or when or for how long she may have some of these symptoms. The information our doctor handed us was from an organization that had disbanded. It was nice to have something — and she found something, for what it’s worth. But it definitely wasn’t ideal. We immediately started searching online for more information and thankfully found All Things Kabuki, a patient advocacy group for KS families.

After being diagnosed, our daughter had an MRI, additional blood work, cardiac tests and more — we saw 12 specialists within that year, ruling things out. She could have had problems in all these  areas, but we still didn’t even  know how likely because we don't have enough data yet. We’re lucky to have gone through those tests to rule out other concerns for now. Thankfully she currently only sees a handful of specialists, but for the most part it’s wait and see for the future. We are so thankful for knowing her diagnosis, because we and her providers have a better idea of what to watch for. Still, there’s just not enough information about Kabuki syndrome symptoms and related treatments.

Our daughter is overall very healthy, and she only takes one medication every day, a growth hormone injection. This is something we choose to do based on the limited information we have on benefits like increasing her appetite, muscle mass, strength and joint strength. She has low muscle tone and physical therapy is  — and always will be — a big part of her life.

We were very lucky and were able to move from Missouri to just outside of Seattle. Our daughter now sees the geneticist whose research we were reading back in Missouri. To be able to go to the source of  that information is just amazing.

Amanda now volunteers with a KS patient advocacy group, Kabuki Syndrome Foundation, which partners with AllStripes. That’s initially how we heard about this research program. To see an outside company taking interest in our rare disease was really cool, and we love knowing we can access our daughter’s medical records in one place at any time.

This presents a  huge potential for centralized data collection and gathering enough data points to move research forward, hand in hand with  the needs of rare disease communities, who are frequently neglected compared to other health conditions. 

We don’t want families that are in smaller communities like we were previously in Missouri to be handed outdated materials after receiving a potentially life-changing diagnosis. There shouldn’t be a reason why they can’t have a televisit with a clinic or provider with access to up-to-date information. This wasn’t necessarily an option when our daughter was diagnosed, but there wasn’t as much information then either. Many people can’t go to these resources, so we want to help bring these resources to them. As parents who have just started this rare disease journey with our daughter, it is important to us to do everything we can to get the word out and help bring information and resources to other patients and their families.

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Create a List

List the names of all the doctors, hospitals, and other facilities your loved one visits regularly, along with those they have visited in the past. Try to go back as far as you can, striving for at least the last 5-10 years, but do your best. Even if you can’t remember them all, having a strong baseline can help you quickly identify gaps in records.

Ensure You Have the Appropriate Legal Status

It is important to make sure that you are fully empowered to make decisions on behalf of your loved one with Alzheimer’s. Your relationship status with the patient may not be enough to legally give you access to your loved one's medical information. It is a good idea to talk to an expert about securing special legal status, such as Power of Attorney (POA), a legal document that allows an individual to name someone as their decision maker should they no longer be able to make decisions on their own.

Gather and Organize the Medical Records in One Place

It’s important to have all of your loved one’s medical records together in one spot. This makes it much easier for you and your loved one’s physicians to accurately map the patient’s medical journey and more easily share information between doctors. Fortunately, tools exist to make record management and access simple. A free resource like PicnicHealth helps you collect and organize all of this information. PicnicHealth’s intuitive timeline allows you to pinpoint data across the medical history, eliminating your need for keeping heavy binders filled with paper records or keeping track of multiple software portal logins.

Review the Medical Records to be an Informed Advocate

The better you understand your loved one's medical history, the better you can advocate on their behalf. Access and understanding of this information will help you to ask informed questions with physicians. Through regular communication backed by the data in the medical records, you can help your loved one’s care team develop a more successful care plan.

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Together, we can make a difference.

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1. Build a support network.

When you’re juggling appointment times and insurance claims, putting a robust support system together might not strike you as the most urgent task. Investing the time to cultivate relationships with people can turn to in times of need will pay dividends. The next time you need a last-minute ride or just someone to listen, you won’t be on your own.

There are many condition-specific support groups and support groups for caregivers generally in person or online. In addition to the encouragement and empathy they provide, support groups can be a helpful source of tips, resources, and recommendations for navigating caregiving.

2. Stay organized.

The backbone of effective caregiving is organization. Keep medical information, appointment schedules, and medication lists in order. Use a planner or a digital service like PicnicHealth to stay on top of your responsibilities. This attention to detail can prevent future complications and reduce day-to-day stress.

3. Explore treatments and clinical trials.

We’ve seen incredible breakthroughs in treatment over the past couple of years, powered by patients and their caregivers participating in research. Stay in the loop about the latest in medical advancements and available resources that could benefit your loved one. Whether it’s a new therapy option or a community service that aids independence, being informed can make a world of difference in the quality of care you provide.

4. Make time for self-care.

It may seem self-centered to focus on self-care—but when you feel good, you can be a better caregiver. Whether it’s exercise, a mindfulness practice, a soak in the bath, or just time to rest when you need it, carve out those moments in the day when you can unwind, reset, and stay healthy mentally and physically. Think of it as building up your reserves of kindness, patience, and understanding—which can only benefit your loved one. No one can pour from an empty cup.

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LC-FAOD Odyssey: A Preliminary Analysis, presented at INFORM 2021

Data from real-world medical records:

(from 13 patients with LC-FAOD)

16 yrs old

Median age at enrollment

38% Female

15 providers / patient

7.5 years of data / patient

Data from patient-reported outcome (PRO) survey

(from 13 patients with LC-FAOD)

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A tablet, phone, or laptop with a working camera, microphone, and stable internet connection.
A quiet, distraction-free area with enough space to walk a few steps if applicable.
A chair that you can use during any movements or tasks you’ll be asked to perform.
The tripod mailed to you via Amazon.

What to Expect

Before your video call:

Book Your Assessment
Visit your to-do list on your PicnicHealth Research Dashboard or click the scheduling link sent to your email. Note: Search for “New task for the ORBIT-CIDP Study" to find the video call scheduling link.
Receive Confirmation
Check your email for a confirmation with your scheduled video call time and instructions.

On the day of your video call:

Click on Video Link
Join your personal video call using the link we sent by email, or text message, or find it on your research dashboard.
Meet your nurse
A Registered Nurse (RN) will guide your virtual assessment, which will last about 30 minutes.
Complete the Physical Activity Assessment (INCAT)
The nurse will guide you through questions and, if needed, physical tasks to help researchers gain a deeper understanding of CIDP.
Complete the Movement Assessment (Optional)
If you participate, a nurse will guide you through three short recorded movement activities to complete as best you can:
Chair Task
While seated with your arms crossed over your chest and hands on oppositeshoulders, you’ll be asked to stand up, remain standing for 20 seconds, and then sit back down.
Arm Movement Task
While seated with your arms resting at your sides, you’ll be asked to raise both arms out to the sides until they meet above your head, then lower them back to your lap.
Finger Dexterity Task
While seated, raise your right hand with fingers extended. Touch your thumb to each fingertip in order, then reverse. Repeat with your left hand. This will then be repeated with your left hand.
Earn Compensation

Receive up to $55 for your participation:

  • $25 for completing the Physical Activity Assessment (INCAT).
  • $30 for the Optional Movement Assessment.
Recording: Your research assessment may be recorded to ensure accurate data collection. If you participate in the optional Movement Assessment, it will also be recorded. These recordings may capture your voice and responses, but identifiable information like your face, name, or background will be removed to protect your privacy.
Opt Into the Smart Insole Study Activity
Complete the opt-in survey to confirm your participation.
Receive Your Smart Insoles
Your smart insoles will be shipped to your home via FedEx and should arrive within 1 week.
Create Your Account

You’ll receive an email from Celestra Health with your account details. Follow those steps to set up your account.

  • If you don’t see an email from Celestra Health in your inbox, please check your spam or junk folder.
Download the App
After creating your account, you’ll be directed to a landing page with links to the App Store or Google Play. Use the link to download the correct version of the app for your device.
For illustrative purposes only, your insoles may look different
Log In
Open the app and log in using the email address and password you used when creating your account.
Enable Permissions
  • For iOS users: Enable Motion & Fitness and allow access to Apple Health.
  • For Android users: Enable Activity Recognition permissions.
Connect Your Insoles
Turn on Bluetooth, and follow the app's instructions to connect your smart insoles.
Enable Notifications
Enable push notifications to stay updated on reminders and activity progress.
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Start Walking Sessions
When you’re ready to perform a walking session, tap ‘Start’ on the Ad Hoc Walking task card in the app.
Smart insoles are designed to fit comfortably into any pair of closed shoes
Need Help?
Should you need to contact Celestra Health support for any reason, you can submit a ticket through the Help section of the app by tapping the Submit A Ticket card and filling out the form. A Celestra Health representative will typically respond within one business day.
A fully charged device (smartphone, tablet, or laptop) with a working camera, microphone, and stable internet connection.
A quiet, well-lit space that is free from distractions.
Good lighting so your face is clearly visible; having a small flashlight or your phone’s flashlight nearby can help with skin, scalp, or joint checks.
Flexible device positioning so you can easily adjust or prop up your device hands-free if the research staff asks to view specific areas (such as your face, hands, or scalp).
Space to move in case you are briefly asked to stand or walk a few steps.
Your medication information, including your current steroid(s) and BENLYSTA® (belimumab) — either the medication bottles or a list with doses and schedule.
Time to focus without interruptions so the visit can be completed comfortably.
Before Your Video Call:
Schedule your visit
Use the scheduling link on your PicnicHealth Research Dashboard or the link sent to your email.
Tip: Search your inbox for “New task for the BEACON-SLE Study - schedule your remote visit” to find the scheduling email.
Check your confirmation
You’ll receive an email with your appointment time and instructions for joining the video call.
On the Day of Your Video Call:
Join the call
Click the Zoom link sent to you by email or text message, or use the link available on your research dashboard.
Meet with the research staff member
  • They will ask you structured questions about your health and any lupus symptoms you’ve experienced over the past 30 days.
  • If needed, they may guide you through a few simple visual checks (such as looking at your skin, hair, joints, or mouth). You can always tell them if you’re not comfortable with anything.
Receive Compensation
You’ll receive up to $60 for completing your visit.
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