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The Power of Hashtags

By 
Kelsie Bowen, José Vadi

Jan 20, 2022 • 5 min read

Blog post originally written by the AllStripes community team. AllStripes was acquired by PicnicHealth in 2023.

Life changed drastically during the pandemic for Kelsie Bowen and her family when their youngest son, Lincoln, was diagnosed with PROS (PIK3CA-related overgrowth spectrum), a group of rare conditions that cause overgrowth of various parts of the body due to changes in the PIK3CA gene. PROS is progressive and symptoms can be present at birth or develop in early childhood. The degree of severity can range from mild to severe and can cause pain, difficulty with mobility, complications of the blood, loss of function in body systems and an array of neurological complications.

From mini road trips, career changes, sibling support and more, Kelsie shares the Bowen family journey from diagnosis to present, and the community she discovered along the way. 

I’m the mother of a kid who has PROS, his name is Lincoln. We live on the Eastern Shore outside of Ocean City, Maryland. Lincoln turned 2 on Thanksgiving Day and he’s our second child. I had no idea anything was not normal — I hate the word “normal” — when I delivered him. He had a birthmark on about 80 percent of his body that we didn’t know about. From his torso and hip down his right leg, he has a pretty large “port wine stain” that doesn’t cross his midline. 

We weren’t too concerned at first. Around his two-week wellness check, we recognized his right leg was thicker than his left and that his second toe was also larger on his right foot. Our pediatrician referred us to dermatology at a large hospital. Both doctors were concerned about Lincoln’s birthmark; I was more worried about his leg. It became a guessing game where we didn’t know what the problem was. When I made the appointment, unfortunately, it was the height of COVID-19. He was born in November 2019 and the earliest appointment was at the end of May 2020. 

I called Children’s National in D.C. and found Dr. Kim Keppler-Noreuil. She has written several publications on PROS — she’s a geneticist and this is kind of her life’s work. I was super thankful to find her. She worked extremely closely with the Vascular Anomalies Clinic and Dermatology so it only took one appointment to essentially be diagnosed. We would later confirm with genetic testing. 

Obviously, with a diagnosis like that, there was still a lot to do in terms of treatment. We did have to get some genetic testing done. It's actually a skin punch biopsy, not blood work. We had a circle-shaped incision in Lincoln’s affected leg and sent his actual tissue away for testing. With PROS, he is more susceptible to kidney and liver tumors, so quarterly he gets abdominal scans and blood work testing his AFP [alpha-fetoprotein] levels to quickly identify any signs of a tumor. During his first year, I was kind of living our life in three- or four-month increments as we got clean results. As he’s gotten older, his levels have dropped. 

Right now with Lincoln’s treatment, we’re taking as conservative of an approach as possible. We see orthopedics twice a year. We’re in a maintenance phase, watching things grow. 

His right foot is two shoe sizes larger than his left foot. Shoes have been a struggle! It’s so difficult at the rate he grows to find shoes that fit in multiple sizes. I’ve been connecting with other parents about shoes and programs like Zappos where you can order single shoes, but sometimes it’s only one pair of shoes you can choose from, so he has to wear Blue Converses all the time. It’s just the shoe that he gets. 

We just recently had a lift added to the shoe on his unaffected side because of a slight leg length discrepancy, so we had to find a place that could do that. Regionally, we don’t have much here on the Eastern Shore. Anytime we have an appointment for him, we’re going across the Chesapeake Bay Bridge. It's about a three-hour drive to get to a doctor appointment. Lincoln’s getting better with car rides now, but initially it was not super fun trying to get him in the heart of D.C. in the middle of the pandemic, not a lot of places to break or stop for feeding along the way. The drives made it pretty difficult with work as well, but thankfully my new employer is very understanding.

I changed my profession after Lincoln’s diagnosis. My husband Will and I were both in health care — he’s a firefighter paramedic, and I was an X-ray tech. With him on 24-hour shifts, and me on 12-hour shifts, it was just a lot. We also had a toddler when Lincoln was a newborn. So I took a step back without a plan in the thick of his diagnosis. Going to those initial appointments alone really sucked, to be honest, but we couldn’t have more than one parent in the room due to COVID-19 and someone had to stay home and take care of our daughter Everleigh. 

I have since found a remote position in the mortgage world and so happy I did given the state of the world, but it’s definitely been a change for us. We had a lot of fears in the beginning about how our daughter felt at the time. She’s 4 now. Not only a new child, but a new world now, revolving around him and the best course of action for him. We had to make more efforts to do things with her independently, but honestly I could not ask for a better big sister. She adores him. She’ll ask, “Why don't I have a birthmark? Why don't I have something special?” She’ll help with getting his shoes and ask, “Do you need his big foot first?” She doesn’t think of it as anything different. 

When I first found out about Lincoln’s diagnosis, I did what any mom would do — stay up all night and search the internet. I joined every Facebook group I could find, I searched the hashtag on Instagram, just trying to find others like him. I wasn’t in the best headspace at the time — first, I had postpartum anxiety  and then you throw this diagnosis at me — so connecting with other moms or dads or even adult patients through social media and having conversations about their journeys was super helpful.

I’ve connected with so many people, including AllStripes, through social media. Getting more information helps me advocate for Lincoln as best I can. 

When Lincoln was diagnosed, I just started openly talking about it. I changed my Instagram account to public and made a Highlight bubble and started sharing some hashtags. It’s crazy the amount of direct messages and people that have reached out just to say, “Hey, my kid has this, we don’t share photos because we don’t feel comfortable doing that but I’m so happy that you do, it’s so cool to see someone who has a kid doing all these things.” 

It’s really wild sometimes — there’s a lot of things wrong with social media today, but it’s really helped me cope with what we’re going through and allowed me to help other people feel okay with what’s going on in their lives. Especially new moms who are very unsure of what lies ahead. Once or twice a week I get a message — people from Australia, United Kingdom, Canada who all have kids with PROS — and the only way we found each other was through a hashtag.

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Create a List

List the names of all the doctors, hospitals, and other facilities your loved one visits regularly, along with those they have visited in the past. Try to go back as far as you can, striving for at least the last 5-10 years, but do your best. Even if you can’t remember them all, having a strong baseline can help you quickly identify gaps in records.

Ensure You Have the Appropriate Legal Status

It is important to make sure that you are fully empowered to make decisions on behalf of your loved one with Alzheimer’s. Your relationship status with the patient may not be enough to legally give you access to your loved one's medical information. It is a good idea to talk to an expert about securing special legal status, such as Power of Attorney (POA), a legal document that allows an individual to name someone as their decision maker should they no longer be able to make decisions on their own.

Gather and Organize the Medical Records in One Place

It’s important to have all of your loved one’s medical records together in one spot. This makes it much easier for you and your loved one’s physicians to accurately map the patient’s medical journey and more easily share information between doctors. Fortunately, tools exist to make record management and access simple. A free resource like PicnicHealth helps you collect and organize all of this information. PicnicHealth’s intuitive timeline allows you to pinpoint data across the medical history, eliminating your need for keeping heavy binders filled with paper records or keeping track of multiple software portal logins.

Review the Medical Records to be an Informed Advocate

The better you understand your loved one's medical history, the better you can advocate on their behalf. Access and understanding of this information will help you to ask informed questions with physicians. Through regular communication backed by the data in the medical records, you can help your loved one’s care team develop a more successful care plan.

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Together, we can make a difference.

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1. Build a support network.

When you’re juggling appointment times and insurance claims, putting a robust support system together might not strike you as the most urgent task. Investing the time to cultivate relationships with people can turn to in times of need will pay dividends. The next time you need a last-minute ride or just someone to listen, you won’t be on your own.

There are many condition-specific support groups and support groups for caregivers generally in person or online. In addition to the encouragement and empathy they provide, support groups can be a helpful source of tips, resources, and recommendations for navigating caregiving.

2. Stay organized.

The backbone of effective caregiving is organization. Keep medical information, appointment schedules, and medication lists in order. Use a planner or a digital service like PicnicHealth to stay on top of your responsibilities. This attention to detail can prevent future complications and reduce day-to-day stress.

3. Explore treatments and clinical trials.

We’ve seen incredible breakthroughs in treatment over the past couple of years, powered by patients and their caregivers participating in research. Stay in the loop about the latest in medical advancements and available resources that could benefit your loved one. Whether it’s a new therapy option or a community service that aids independence, being informed can make a world of difference in the quality of care you provide.

4. Make time for self-care.

It may seem self-centered to focus on self-care—but when you feel good, you can be a better caregiver. Whether it’s exercise, a mindfulness practice, a soak in the bath, or just time to rest when you need it, carve out those moments in the day when you can unwind, reset, and stay healthy mentally and physically. Think of it as building up your reserves of kindness, patience, and understanding—which can only benefit your loved one. No one can pour from an empty cup.

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LC-FAOD Odyssey: A Preliminary Analysis, presented at INFORM 2021

Data from real-world medical records:

(from 13 patients with LC-FAOD)

16 yrs old

Median age at enrollment

38% Female

15 providers / patient

7.5 years of data / patient

Data from patient-reported outcome (PRO) survey

(from 13 patients with LC-FAOD)

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However, it's important to consult with a healthcare provider or registered dietitian to determine the appropriate amount of protein for your individual needs. In general, a diet with moderate protein intake (about 0.8 grams per kilogram of body weight per day) is recommended for people with kidney diseases.

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Resource Flyer

Explore the essential takeaways from Victoria's Webinar, along with some resources that she shared.

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Pre-Appointment Worksheet

Prepare for your loved one's next appointment

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A tablet, phone, or laptop with a working camera, microphone, and stable internet connection.
A quiet, distraction-free area with enough space to walk a few steps if applicable.
A chair that you can use during any movements or tasks you’ll be asked to perform.
The tripod mailed to you via Amazon.

What to Expect

Before your video call:

Book Your Assessment
Visit your to-do list on your PicnicHealth Research Dashboard or click the scheduling link sent to your email. Note: Search for “New task for the ORBIT-CIDP Study" to find the video call scheduling link.
Receive Confirmation
Check your email for a confirmation with your scheduled video call time and instructions.

On the day of your video call:

Click on Video Link
Join your personal video call using the link we sent by email, or text message, or find it on your research dashboard.
Meet your nurse
A Registered Nurse (RN) will guide your virtual assessment, which will last about 30 minutes.
Complete the Physical Activity Assessment (INCAT)
The nurse will guide you through questions and, if needed, physical tasks to help researchers gain a deeper understanding of CIDP.
Complete the Movement Assessment (Optional)
If you participate, a nurse will guide you through three short recorded movement activities to complete as best you can:
Chair Task
While seated with your arms crossed over your chest and hands on oppositeshoulders, you’ll be asked to stand up, remain standing for 20 seconds, and then sit back down.
Arm Movement Task
While seated with your arms resting at your sides, you’ll be asked to raise both arms out to the sides until they meet above your head, then lower them back to your lap.
Finger Dexterity Task
While seated, raise your right hand with fingers extended. Touch your thumb to each fingertip in order, then reverse. Repeat with your left hand. This will then be repeated with your left hand.
Earn Compensation

Receive up to $55 for your participation:

  • $25 for completing the Physical Activity Assessment (INCAT).
  • $30 for the Optional Movement Assessment.
Recording: Your research assessment may be recorded to ensure accurate data collection. If you participate in the optional Movement Assessment, it will also be recorded. These recordings may capture your voice and responses, but identifiable information like your face, name, or background will be removed to protect your privacy.
Opt Into the Smart Insole Study Activity
Complete the opt-in survey to confirm your participation.
Receive Your Smart Insoles
Your smart insoles will be shipped to your home via FedEx and should arrive within 1 week.
Create Your Account

You’ll receive an email from Celestra Health with your account details. Follow those steps to set up your account.

  • If you don’t see an email from Celestra Health in your inbox, please check your spam or junk folder.
Download the App
After creating your account, you’ll be directed to a landing page with links to the App Store or Google Play. Use the link to download the correct version of the app for your device.
For illustrative purposes only, your insoles may look different
Log In
Open the app and log in using the email address and password you used when creating your account.
Enable Permissions
  • For iOS users: Enable Motion & Fitness and allow access to Apple Health.
  • For Android users: Enable Activity Recognition permissions.
Connect Your Insoles
Turn on Bluetooth, and follow the app's instructions to connect your smart insoles.
Enable Notifications
Enable push notifications to stay updated on reminders and activity progress.
For illustrative purposes only, your insoles may look different
Start Walking Sessions
When you’re ready to perform a walking session, tap ‘Start’ on the Ad Hoc Walking task card in the app.
Smart insoles are designed to fit comfortably into any pair of closed shoes
Need Help?
Should you need to contact Celestra Health support for any reason, you can submit a ticket through the Help section of the app by tapping the Submit A Ticket card and filling out the form. A Celestra Health representative will typically respond within one business day.
A fully charged device (smartphone, tablet, or laptop) with a working camera, microphone, and stable internet connection.
A quiet, well-lit space that is free from distractions.
Good lighting so your face is clearly visible; having a small flashlight or your phone’s flashlight nearby can help with skin, scalp, or joint checks.
Flexible device positioning so you can easily adjust or prop up your device hands-free if the research staff asks to view specific areas (such as your face, hands, or scalp).
Space to move in case you are briefly asked to stand or walk a few steps.
Your medication information, including your current steroid(s) and BENLYSTA® (belimumab) — either the medication bottles or a list with doses and schedule.
Time to focus without interruptions so the visit can be completed comfortably.
Before Your Video Call:
Schedule your visit
Use the scheduling link on your PicnicHealth Research Dashboard or the link sent to your email.
Tip: Search your inbox for “New task for the BEACON-SLE Study - schedule your remote visit” to find the scheduling email.
Check your confirmation
You’ll receive an email with your appointment time and instructions for joining the video call.
On the Day of Your Video Call:
Join the call
Click the Zoom link sent to you by email or text message, or use the link available on your research dashboard.
Meet with the research staff member
  • They will ask you structured questions about your health and any lupus symptoms you’ve experienced over the past 30 days.
  • If needed, they may guide you through a few simple visual checks (such as looking at your skin, hair, joints, or mouth). You can always tell them if you’re not comfortable with anything.
Receive Compensation
You’ll receive up to $60 for completing your visit.
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