Erin Smith, Director, Community Success & Patient Engagement
Mar 17, 2022 • 4 min read
Blog post originally written by the AllStripes community team. AllStripes was acquired by PicnicHealth in 2023.
My son Graham was born on March 17, 2014. As a family with Irish lineage, and living in Boston at the time, my husband and I couldn’t have imagined a more perfect birthdate. Our little shamrock came bouncing into the world after three long days of labor. We couldn’t get enough of his strawberry blonde hair, perfectly round head and soft ears. If anyone thought we were obsessed with our dog at the time, they had another thing coming when Graham arrived.
When he started to smile and then eventually laugh, he garnered the attention of every stranger we met. Grocery stores, the coffee shop, Grandma’s favorite boutique in town — we started calling Graham the Mayor of Boston. In his brief life, he lit up our entire world.
When Graham was 4.5 months old he was found unresponsive at an in-home daycare during naptime.
We spent the next three days at Boston Children’s Hospital hoping he would wake up. Maybe he would have a disability, my husband and I thought. The doctors told us he might lose his eyesight, or hearing. But as the days and nights progressed, we realized Graham wouldn’t come home with us at all.
When we left the hospital I remember my husband saying, “Let’s keep dancing. We’ll carry him with us forever.” We had no idea what that would mean.
Our grieving process looked much like what I imagine other families who experience a sudden unexpected loss. We screamed, we cried, we found batting cages to get the anger out. We talked openly about how grief and coping might affect our marriage.
We gave each other space, and we found ways to cope together, like ripping out every bush in our front yard and installing a new garden for Graham with the love and support of friends from all over the country. We’re fortunate to have made it through, but our grief journey will never be over.
In those initial weeks one thing I couldn’t let go of was the question, why? Why did this happen? And is there a way our loss of Graham could prevent future families from experiencing the same loss?
I called every place I could find on the internet and had some really frustrating and angry conversations with people who were trying to help but didn’t have answers for me. I remember yelling at a nurse on the phone at our local SIDS center telling her that my son didn’t just die of an unexplained problem. There had to be more.
That’s when we found out about a free medical investigation program, specifically for cases of sudden unexpected/infant death, called Robert’s Program at Boston Children’s Hospital. We couldn’t hand over our medical records fast enough.
The program brought together experts researching SIDS and conducted a full medical history review and worked with the medical examiner to obtain autopsy samples. As parents, we participated in genetic testing to find out if any anomalies we carried related to other SIDS cases. We received regular updates from the research program director and were informed every step of the way. In the end, we actively participated in exploring a couple of theories, and we know that Graham’s data lives on as part of the Robert’s Program. It gives us comfort every time we see his name in an email from the program, knowing that his medical information is moving research forward.
Graham and I.
What I know for sure is that Graham’s legacy isn’t just his medical data and the hope that we can finally understand SIDS and other rare diseases with high infant mortality. It’s also in the way his now-6-year-old sister and 4-year-old brother talk about their big brother on the moon. It’s in the way our friends and family say his name in regular conversation rather than shying away from “bringing him up.”
Losing Graham brought me into the rare disease research field. Without him I may never have known that millions of families all over the world are searching for answers and demanding research. It’s perhaps my greatest honor that while I lost Graham physically, I carry him every day to work with me. His legacy drives me to demand answers, to push forward, to center everything we do with respect and inclusivity. I remain hopeful that as more data is appropriately gathered, prepared and made available to expert researchers, families like mine and many more will find the answers we deserve, and solutions to prevent future loss.
AllStripes’ research programs are open to legally eligible families who want to contribute the medical history of a loved one who has passed away. Contributing records on behalf of a loved one who has passed away can create a meaningful legacy and provide valuable information to improve the lives of patients and their families for generations to come.
We know that every person's story is unique and deserves to be heard.
Join our early breast cancer registry to be counted and share your story with research.
List the names of all the doctors, hospitals, and other facilities your loved one visits regularly, along with those they have visited in the past. Try to go back as far as you can, striving for at least the last 5-10 years, but do your best. Even if you can’t remember them all, having a strong baseline can help you quickly identify gaps in records.
Ensure You Have the Appropriate Legal Status
It is important to make sure that you are fully empowered to make decisions on behalf of your loved one with Alzheimer’s. Your relationship status with the patient may not be enough to legally give you access to your loved one's medical information. It is a good idea to talk to an expert about securing special legal status, such as Power of Attorney (POA), a legal document that allows an individual to name someone as their decision maker should they no longer be able to make decisions on their own.
Gather and Organize the Medical Records in One Place
It’s important to have all of your loved one’s medical records together in one spot. This makes it much easier for you and your loved one’s physicians to accurately map the patient’s medical journey and more easily share information between doctors. Fortunately, tools exist to make record management and access simple. A free resource like PicnicHealth helps you collect and organize all of this information. PicnicHealth’s intuitive timeline allows you to pinpoint data across the medical history, eliminating your need for keeping heavy binders filled with paper records or keeping track of multiple software portal logins.
Review the Medical Records to be an Informed Advocate
The better you understand your loved one's medical history, the better you can advocate on their behalf. Access and understanding of this information will help you to ask informed questions with physicians. Through regular communication backed by the data in the medical records, you can help your loved one’s care team develop a more successful care plan.
Learn more about PicnicHealth’s commitment to the Alzheimer’s community and the Alzheimer’s Association
When you’re juggling appointment times and insurance claims, putting a robust support system together might not strike you as the most urgent task. Investing the time to cultivate relationships with people can turn to in times of need will pay dividends. The next time you need a last-minute ride or just someone to listen, you won’t be on your own. There are many condition-specific support groups and support groups for caregivers generally in person or online. In addition to the encouragement and empathy they provide, support groups can be a helpful source of tips, resources, and recommendations for navigating caregiving.
2. Stay organized.
The backbone of effective caregiving is organization. Keep medical information, appointment schedules, and medication lists in order. Use a planner or a digital service like PicnicHealth to stay on top of your responsibilities. This attention to detail can prevent future complications and reduce day-to-day stress.
3. Explore treatments and clinical trials.
We’ve seen incredible breakthroughs in treatment over the past couple of years, powered by patients and their caregivers participating in research. Stay in the loop about the latest in medical advancements and available resources that could benefit your loved one. Whether it’s a new therapy option or a community service that aids independence, being informed can make a world of difference in the quality of care you provide.
4. Make time for self-care.
It may seem self-centered to focus on self-care—but when you feel good, you can be a better caregiver. Whether it’s exercise, a mindfulness practice, a soak in the bath, or just time to rest when you need it, carve out those moments in the day when you can unwind, reset, and stay healthy mentally and physically. Think of it as building up your reserves of kindness, patience, and understanding—which can only benefit your loved one. No one can pour from an empty cup.
Having trouble managing your loved one's medical records?
Easily manage all of your loved one's medical records and contribute to ongoing Alzheimer's research with PicnicHealth.
Tip: Download or print the poster at the end of this article to review before your next appointment!
However, it's important to consult with a healthcare provider or registered dietitian to determine the appropriate amount of protein for your individual needs. In general, a diet with moderate protein intake (about 0.8 grams per kilogram of body weight per day) is recommended for people with kidney diseases.
Learn more about contributing to IgAN research with PicnicHealth.
A tablet, phone, or laptop with a working camera, microphone, and stable internet connection.
A quiet, distraction-free area with enough space to walk a few steps if applicable.
A chair that you can use during any movements or tasks you’ll be asked to perform.
The tripod mailed to you via Amazon.
What to Expect
Before your video call:
Book Your Assessment
Visit your to-do list on your PicnicHealth Research Dashboard or click the scheduling link sent to your email. Note: Search for “New task for the ORBIT-CIDP Study" to find the video call scheduling link.
Receive Confirmation
Check your email for a confirmation with your scheduled video call time and instructions.
On the day of your video call:
Click on Video Link
Join your personal video call using the link we sent by email, or text message, or find it on your research dashboard.
Meet your nurse
A Registered Nurse (RN) will guide your virtual assessment, which will last about 30 minutes.
Complete the Physical Activity Assessment (INCAT)
The nurse will guide you through questions and, if needed, physical tasks to help researchers gain a deeper understanding of CIDP.
Complete the Movement Assessment (Optional)
If you participate, a nurse will guide you through three short recorded movement activities to complete as best you can:
Chair Task
While seated with your arms crossed over your chest and hands on oppositeshoulders, you’ll be asked to stand up, remain standing for 20 seconds, and then sit back down.
Arm Movement Task
While seated with your arms resting at your sides, you’ll be asked to raise both arms out to the sides until they meet above your head, then lower them back to your lap.
Finger Dexterity Task
While seated, raise your right hand with fingers extended. Touch your thumb to each fingertip in order, then reverse. Repeat with your left hand. This will then be repeated with your left hand.
Earn Compensation
Receive up to $55 for your participation:
$25 for completing the Physical Activity Assessment (INCAT).
$30 for the Optional Movement Assessment.
Recording: Your research assessment may be recorded to ensure accurate data collection. If you participate in the optional Movement Assessment, it will also be recorded. These recordings may capture your voice and responses, but identifiable information like your face, name, or background will be removed to protect your privacy.
Opt Into the Smart Insole Study Activity
Complete the opt-in survey to confirm your participation.
Receive Your Smart Insoles
Your smart insoles will be shipped to your home via FedEx and should arrive within 1 week.
Create Your Account
You’ll receive an email from Celestra Health with your account details. Follow those steps to set up your account.
If you don’t see an email from Celestra Health in your inbox, please check your spam or junk folder.
Download the App
After creating your account, you’ll be directed to a landing page with links to the App Store or Google Play. Use the link to download the correct version of the app for your device.
For illustrative purposes only, your insoles may look different
Log In
Open the app and log in using the email address and password you used when creating your account.
Enable Permissions
For iOS users: Enable Motion & Fitness and allow access to Apple Health.
For Android users: Enable Activity Recognition permissions.
Connect Your Insoles
Turn on Bluetooth, and follow the app's instructions to connect your smart insoles.
Enable Notifications
Enable push notifications to stay updated on reminders and activity progress.
For illustrative purposes only, your insoles may look different
Start Walking Sessions
When you’re ready to perform a walking session, tap ‘Start’ on the Ad Hoc Walking task card in the app.
Smart insoles are designed to fit comfortably into any pair of closed shoes
Need Help?
Should you need to contact Celestra Health support for any reason, you can submit a ticket through the Help section of the app by tapping the Submit A Ticket card and filling out the form. A Celestra Health representative will typically respond within one business day.
A fully charged device (smartphone, tablet, or laptop) with a working camera, microphone, and stable internet connection.
A quiet, well-lit space that is free from distractions.
Good lighting so your face is clearly visible; having a small flashlight or your phone’s flashlight nearby can help with skin, scalp, or joint checks.
Flexible device positioning so you can easily adjust or prop up your device hands-free if the research staff asks to view specific areas (such as your face, hands, or scalp).
Space to move in case you are briefly asked to stand or walk a few steps.
Your medication information, including your current steroid(s) and BENLYSTA® (belimumab) — either the medication bottles or a list with doses and schedule.
Time to focus without interruptions so the visit can be completed comfortably.
Before Your Video Call:
Schedule your visit
Use the scheduling link on your PicnicHealth Research Dashboard or the link sent to your email. Tip: Search your inbox for “New task for the BEACON-SLE Study - schedule your remote visit” to find the scheduling email.
Check your confirmation
You’ll receive an email with your appointment time and instructions for joining the video call.
On the Day of Your Video Call:
Join the call
Click the Zoom link sent to you by email or text message, or use the link available on your research dashboard.
Meet with the research staff member
They will ask you structured questions about your health and any lupus symptoms you’ve experienced over the past 30 days.
If needed, they may guide you through a few simple visual checks (such as looking at your skin, hair, joints, or mouth). You can always tell them if you’re not comfortable with anything.
Receive Compensation
You’ll receive up to $60 for completing your visit.